See what a letting agent actually costs per year on your rental — including VAT — across full management, rent collection or tenant-find only.
There's no regulated cap on what a UK letting agent can charge a landlord — the Tenant Fees Act 2019 stops agents charging most fees to tenants, but landlord fees are set purely by the market. That's why quotes vary so widely between agents.
Agents almost always quote the headline percentage before VAT. A "12% management fee" is really 14.4% of your rent once 20% VAT is added — always confirm in writing whether a quote is inclusive or exclusive of VAT before comparing agents.
Yes. Agents often reduce the rate by 1–2 percentage points per additional property if you have more than one on their books, and rates are generally more negotiable in a competitive local market.
Typically tenant sourcing and referencing, tenancy agreement preparation, rent collection, maintenance coordination, periodic inspections and deposit handling — but confirm exactly what's covered, since renewal fees, inventory and check-out costs are sometimes charged separately.
Usually yes — most agents deduct their fee from the rent collected each month and pay you the balance, rather than invoicing you separately.
If your agent management fee runs late or gets disputed, the Late Payment Interest Calculator works out what you could claim on an overdue amount under UK law.